The Impact of Social Media on Employees Productivity; A Case Study of the Use of Facebook at Ghana Investment Fund for Electronic Communications (GIFEC)

Abstract

The purpose of the study is to examine the impact of social media on employee’s productivity the case study of the use of Facebook at the Ghana Investment Fund for Electronic Communications (GIFEC). Questionnaires were administered by the researcher to the staff of GIFEC and all questionnaires were completed and retrieved. Statistical Package for Social Science (SPSS) was used to run the data obtained from the questionnaires after which all relevant output was interpreted. The interpretations were done by using charts, figures, and tables. The study found Employees of GIFEC use Facebook for both personal and organizational activities. They use Facebook to promote the brand and activities of GIFEC, chat with friends and family, upload personal photos and videos, seek for a new job, interact with workers in other companies and chat with colleague employees. The study revealed that, social media does not boost employee productivity hence those at the helm of affairs at GIFEC should make sure they limit the use of social media at the work place. When the employees are limited on the use of social media at the work place, they will be able to concentrate on their respective duties to achieve organizational goals. The study recommended that, management of GIFEC should come up with various social media policies and trumpet them so that the employees will be aware of them and abide by them.