Facebook Experiences of Visually Impaired Students: A Deconstruction of the Challenges and Benefits

Abstract

This study explores the motivation for usage, benefits, and strategies to overcoming the challenges visually impaired people face in their Facebook interactions. Using in-depth interviews and a narrative analysis of five visually impaired students at the University of Cape Coast, we found that Facebook usage among visually impaired students, although unique in experiences and gratifications, has promoted the formation and strengthening of their social bonds in the community of visually impaired people and their significant other. However, the visually impaired students face significant challenges with interpreting the pictures and videos they encounter on Facebook because screen reader software currently in use cannot interpret graphical content forcing them to rely on their sighted friends which have created independence and privacy issues. Despite these challenges, Facebook remains a powerful communication tool for visually impaired students in interacting with both their disabled and non-disabled friends whom they would normally shy away from in person.