Effective Communication as a Pivot of Leadership; Exploring the Moderating Roles of Level of Education and Age

Abstract

The overall aim of this study is to ascertain the effect leadership has on organizational effective communication, and how it propels the yielding of positive results if done right. The study was approached qualitatively using the deductive approach. The study adopted a desk research approach. The study selected articles from scholarly journals such as sage, emerald, and other peer-reviewed journals. The study ensured that the articles selected were within the last five years to allow for a more recent analysis of the information therein. Besides, newspaper articles written as well as discussions on communication as it pertains to communication within organizations were also considered. Future studies could employ the use of a mixed-method approach where data is taken from respondents in a sampled organization using both qualitative and quantitative means. The analytical review of extant studies revealed that there is a significant relationship between leadership style and effective communication. It is believed that a leader must adjust his leadership style by keeping in mind the intellectual level and maturity of the employees. Here maturity does not refer to the sensitivity or age, but it means work stability, tendency to handle complex situations, and potential of achieving a given target. Based on the findings of the study, the researcher suggests that further studies should analyze leadership communication styles across several different organizations. This should be done across different levels of the organization such as the corporate and operational levels of the organization.